Policies and Disclaimer

Privacy Policy - effective 8/1/2025

Overview

Susan P Swartz is committed to protecting your privacy online.  This Privacy Policy describes the personal information we collect through this website at www.vibrantoutcomes.com (“Site,” “Website,” “Service”).  Visitors and any users of the site are referred to as "user”", “you” and “your” and Vibrant Outcomes LLC is referred to as “we’, “us”, and “our”.  Accessing the Site constitutes a use of the Site and an acceptance of our Privacy Policy.  On the Site, we provide information about energy healing practices and intuitive arts and strategies (the “Service”).  Use of the Site, including all materials presented herein and all online Services provided by Vibrant Outcomes LLC, is subject to the following Privacy Policy.  This Privacy Policy applies to all site visitors, customers and all other users of the Site.  By using the Site or Services, you agree to this Privacy Policy, without modification, and acknowledge reading it.

Information We Collect

This Site only collects the personal information you voluntarily provide to us, which includes your name and email address, in order to subscribe to our newsletter or comment on our blog.  If you opt-in to receive our newsletter, the option to unsubscribe will be included in every email.  We do share your information with trusted third parties who provide support in running this website including any blog or newsletter.  All parties will keep your information confidential and it will never be shared with unrelated third parties.

We may record information relating to your use of the Site in order to help administer the Site and personalize your experience by improving customer service.  Your IP address may be logged along with the dates and times of access.  Any recorded IP addresses are not linked to personally identifiable information.  The source that referred you to the website is generally known.  Likewise, your duration on the website, and your destination when you leave the website can also be tracked.  This is common data collection and helps ultimately produce a better end-user experience.

Additionally, we may send cookies to your computer in order to improve our service.  At any point, you may decline the cookies in your internet settings.  However, doing so may prevent use of some of the Site.

This Site may contain links to third-party websites.  Unless otherwise stated, this Privacy Policy only covers information that we collect from you on this Site.  Any other link will be covered by the privacy policy of that specific site.  You acknowledge and accept that we are not responsible for the privacy policies or practices of third parties.

Susan P Swartz/Vibrant Outcomes LLC will not rent or sell potentially personally-identifying information to anyone.

Security

We do our best to protect your information for any unauthorized access, misuse, or disclosure.  However, you acknowledge that the personal information you voluntarily share could be accessed or tampered with by a third party.  You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission.  Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.  You agree to notify us for any breach of security or unauthorized use of your information.

Protecting the privacy of the very young is especially important.  For that reason, this website will never collect or maintain information at the website from those we actually know are under 18, and no part of the website is structured to attract anyone under 18.  Under our Terms and Conditions, children under 18 are not allowed to use our website and access our services. It is not our intention to offer products or services to minors.

Contact

You may contact us at any time to:

Request information that we have about you

Correct any information that we have about you

Delete any information that we have about you

If you have any questions about the data we collect and store, you may contact us at:  susan@vibrantoutcomes.com

Changes to this policy

You acknowledge and agree that you have reviewed this Site and this Privacy Policy and that you will continue to review it to be aware of any modifications.  Any changes to this Policy will be updated on this page. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Terms and Conditions - effective 8/1/2025

Overview

The following terms and conditions govern all use of the vibrantoutcomes.com website and all content, services, and products available at or through the website (taken together, “Site,” “Website” or “Service”).  The Website is owned and operated by Susan P Swartz of Vibrant Outcomes LLC (“Susan P Swartz/Vibrant Outcomes”).  The Website is offered subject to your acceptance without modification of all the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Vibrant Outcomes’ Privacy Policy) and procedures that may be published from time to time on the Site by Susan P Swartz/Vibrant Outcomes LLC (collectively, the “Agreement”). All visitors (“user,” “you,” or “your”) are bound by these Terms and Conditions.  The terms “we”, “us”, and “our” refer to Susan P Swartz and Vibrant Outcomes LLC.  Accessing any area of this Site shall be deemed a use of the Site and an acceptance to the terms and conditions provided herein.

Site Use

Please read this Agreement carefully before accessing or using the Website and before purchasing a service from Susan P Swartz.  By accessing or using any part of the website or purchasing a service, you agree to become bound by the terms and conditions of this agreement.  If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.  If these terms and conditions are considered an offer by Susan P Swartz/Vibrant Outcomes LLC, acceptance is expressly limited to these terms.  The Website and services are available only to individuals who are at least 18 years old.

Information provided on the Site and related to Vibrant Outcomes services is subject to change.  Vibrant Outcomes LLC makes no representation or warranty that the information provided is accurate. 

In order to use the Site and Services, you may be required to provide information about yourself including your name, email address, and other personal information.  You agree that any registration information you give to Vibrant Outcomes LLC will always be accurate, correct and up to date.  You shall only be allowed to provide your own personal information and not the information of others. 

You may use the Site and the Services for lawful purposes only.  You shall not post on the Site anything that is false, defamatory, misrepresenting, or would interfere with or restrict any other user from using the Site.  This includes, but is not limited to, posting anything unlawful, obscene, libelous, indecent, invasive of privacy, or anything that would cause the potential for civil liability or criminal charges.

Failure to comply with the terms and conditions listed here may cause you to be removed from the Site.

Intellectual Property

The entire contents of this website are protected by intellectual property law, including international copyright and trademark laws.  The owner of the copyrights and/or trademarks are the website.

You do not own rights to any article, book, ebook, document, blog post, software, application, add-on, plugin, art, graphics, images, photos, video, webinar, recording or other materials viewed or listened to through or from the website or via email or by way of protected content in a membership site.  The posting of data on the website, such as a blog comment, does not change this fact and does not give you any right in the data.  You surrender any rights to your content once it becomes part of the website.

You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the content of the website, including text, graphics, code and/or software.  You must retain all copyright and other proprietary notices contained in the original content on any copy you make of the content.  You may not sell or modify the content or reproduce, display, publicly perform, distribute, or otherwise use the content in any way for any public or commercial purpose.  The use of paid content on any other website or in a networked computer environment for any purpose is prohibited.  If you violate any of the terms or conditions, your permission to use the content automatically terminates and you must immediately destroy any copies you have made of the content.

You are granted a nonexclusive, nontransferable, revocable license to use the website only for private, personal, noncommercial reasons.  You may print and download portions of material from the different areas of the website solely for your own non-commercial use, provided that you agree not to change the content from its original form.  Moreover, you agree not to modify or delete any copyright or proprietary notices from the materials you print or download.  Also note that any notice on any portion of the website that forbids printing and downloading trumps all prior statements and controls.

As a user you agree to use the products and services offered by the website in a manner consistent with all applicable local, state and federal laws and regulations.  No material shall be stored or transmitted which infringes or violates the rights of others, which is unlawful, obscene, profane, indecent or otherwise objectionable, threatening, defamatory, or invasive of privacy or publicity rights.

This website prohibits conduct that might constitute a criminal offense, give rise to civil liability or otherwise violate any law.  Any activity that restricts or inhibits any other user from using the services of the website is also prohibited.  Unless allowed by a written agreement, you may not post or transmit advertising or commercial solicitation on the website.

You agree to grant to the website a non-exclusive, royalty-free, worldwide, irrevocable, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of our website (such as bulletin boards, forums, blog, and newsgroups) or by email to the website by all means and in any media now known or hereafter developed.  You also grant to the website the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto.  You agree that you shall have no recourse against the website for any alleged or actual infringement or misappropriation of any proprietary right in your communications to the website.

You may provide links to the website, provided you do not change, remove, or obscure the copyright notice or other notices on the website.  Your website or other source of links must not engage in illegal or pornographic activities.  Finally, you may link provided you understand that you must stop linking to the website immediately upon request by this website.

Limitation of Liability

Under no circumstances shall Vibrant Outcomes LLC be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or the Services, including but not limited to negligence.  Additionally, Vibrant Outcomes LLC is not liable for damages in connection with 1) any failure of performance, error, omission, denial or service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; 2) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability.  The foregoing applies even if Vibrant Outcomes LLC has been advised of the possibility of or could have foreseen the damages.  In those states that do not allow the exclusion or limitation of liability for the damages, the liability of Vibrant Outcomes LLC is limited to the fullest possible extent permitted by law.  In no event shall Vibrant Outcomes LLC cumulative liability to you exceed $100.

The content may contain inaccuracies or typographical errors.  The website makes no representation about the accuracy, reliability, completeness, or timeliness of the content or about the results to be obtained from using the website or the content on it.  Use of the website and the content is at your own risk.  Changes are periodically made to the website, and may be made at any time.

This website does not warrant that the website will operate error-free or that the website and its server are free of computer viruses and other harmful goods or conditions.  If your use of the website or the content results in the need for servicing or replacing equipment or data, the website is not responsible for those costs.

Third Parties

The Site may contain links to third party websites and resources.  You acknowledge and agree that Vibrant Outcomes LLC is not responsible or liable for the information or services of these third-party websites or resources.  Links to such websites or resources do not imply any endorsement by or affiliation with Vibrant Outcomes LLC.  Unless otherwise stated, these Terms and Conditions only cover the use of this Site.  Any other link will be covered by the terms and conditions of that specific site.  You acknowledge and accept that Vibrant Outcomes LLC is not responsible for the terms or practices of third parties.  You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Indemnification

You shall indemnify and hold Vibrant Outcomes LLC harmless from and against any and all claims, actions or demands, liabilities and settlements, as well as third-party claims and causes of action, including, without limitation, attorneys’ fees, resulting from your violation of these Terms and Conditions, or any use by you of the Site or Services.  You shall bear the sole financial burden in connection with any such defense, including, without limitation, providing Vibrant Outcomes LLC with such information, documentation and reasonable access to you, as we deem necessary.  You shall not settle any third-party claim or waive any defense without our prior written consent.

Governing law; venue; mediation

This Agreement shall be construed in accordance with, and governed by, the laws of the Sate of NC, exclusive of its choice of law rules.  The parties agree to attempt to resolve any dispute, claim or controversy arising out of or relating to these Terms and Conditions first by good faith negotiation.  The exclusive venue for any arbitration or court proceeding based on or arising out of the Agreement shall be Durham, NC and any such award shall be binding on the parties.  The prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

Termination/Right to Deny Service

Susan P Swartz/Vibrant Outcomes LLC may terminate your access to all or any part of the Website and deny service at any time, with or without cause, with or without notice, effective immediately.  If you wish to terminate this Agreement you may simply discontinue using the Website.  All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Miscellaneous

Should any provision of these Terms and Conditions be or become invalid, illegal, or unenforceable under applicable law, the other provisions shall not be affected and shall remain in full force and effect.

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns.  These Terms and Conditions are not assignable; any transfer, assignment or delegation by you is invalid.

These Terms and Conditions constitute the entire agreement between the parties with respect to its relationship and supersede all prior oral or written agreements, understandings and representations to the extent that they relate in any way to the subject matter hereof.  No waiver of any of the provisions shall bind either party unless set forth in a writing specifying such waiver, consent or amendment signed by both parties.

The headings of these Terms and Conditions are provided for convenience only and shall not affect its construction or interpretation.

By using the Site, you agree to these Terms and Conditions, without modification, and acknowledge reading them.  We reserve the right to change these Terms and Conditions or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms and Conditions on this Site.  By continuing to use the Site after we post any such changes means you accept the new Terms and Conditions with the modifications.

Contact

If you have any questions or concerns regarding our policies or disclaimer, you may contact us at:  susan@vibrantoutcomes.com

Cancellations and Refunds - effective 8/1/2025

Full refunds will be given for cancellations made 24 hours or more in advance.  For extenuating circumstances when you are unable to keep an appointment and cancel less than 24 hours in advance, contact Susan susan@vibrantoutcomes.com regarding a refund or rescheduling.  Refunds are not available for failure to keep an appointment without advance notification. 

Disclaimer - effective 8/1/2025

This disclaimer (“Disclaimer”) sets forth the general guidelines, disclosures, and terms of your use of the vibrantoutcomes.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Disclaimer is a legally binding agreement between you (“user”, “you” or “your”) and Susan P Swartz and Vibrant Outcomes LLC (“we,” “us,” “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. You acknowledge that this Disclaimer is a contract between you and Susan P Swartz, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Susan P Swartz is not a medical doctor and does not diagnose illness of any kind. All modalities referred to by Susan P Swartz and the Vibrant Outcomes website such as all forms of energy healing and balancing and all other methods and procedures are not to be construed as medical or psychological advice, diagnosis or treatment. Energy healing is considered to be an alternative, complimentary approach to well-being and does not replace the need for traditional medical care through your physician or licensed professional. 

All content, including text, graphics, images, and information, contained on or available through this website and/or Susan P Swartz is for general information purposes only.  The information on this site/presented herein and in sessions is not intended to treat, cure, or prevent any condition or disease. Please do not use any information, procedures, or services provided on the Website as a substitute for professional medical advice, diagnosis or treatment. You should not stop, add, or change any medication or traditional treatment, without the advice, consent and direction of your physician.  Please see a medical professional if you need help with any health concerns.

Data contained on or made available through the Website is not intended to be, and does not constitute, medical or health advice.  This Website, and your use of it, does not create a physician-patient relationship.  We do not warrant or guarantee the accuracy, adequacy, or recency of the data contained in or linked to the Website.

Your use of the Website or materials linked to the Website is completely at your own risk.  You should not act or depend on any data on the Website, where applicable, without seeking the counsel of a competent physician licensed to practice in your jurisdiction for your particular medical issues. 

The choices you make and the actions you take are solely your responsibility.  You agree to completely hold harmless and absolutely indemnify Susan P Swartz/Vibrant Outcomes LLC from any and all liabilities and expenses.

Acceptance of this disclaimer

You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to access or use the Website and Services.

We may make changes to the features, functionality or content of the website at any time.  We reserve the right in our sole discretion to edit or delete any data appearing on the website. 

Contacting us

If you have any questions, concerns, or complaints regarding this Disclaimer, you may contact us at:  susan@vibrantoutcomes.com